Cloud Service Delivery Mgr at NTT DATA

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Delivery Management, Bilingual, Organizational Skills, Cloud Computing, Infrastructure Components, Problem Solving, Critical Thinking, Leadership Skills, Analytical Skills, Negotiation Skills, Project Management, Stakeholder Collaboration, Risk Mitigation, Technical Communication, Creativity, Self-Starter

Industry

IT Services and IT Consulting

Description

A bachelor's degree in a business-related field. Bilingual - Fluent in English and Spanish. Experience in service delivery management, preferably in a technical or infrastructure-related role. Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously. Good understanding of infrastructure components such as networking, servers, storage, and virtualization. Experience working with Cloud computing platforms (e.g. AWS, Azure, GCP) and related services. Proven track record of identifying and resolving issues. Critical thinking and creativity to develop innovative solutions for complex challenges. Experience mitigating risks and ensuring deliverables are completed on time and within budget. Excellent verbal and written communications skills, with the ability to effectively communicate technical information to non-technical stakeholders. Proven consensus-building skills in a remote role. Leadership skills with the ability to motivate and lead cross-functional teams. Experience collaborating with stakeholders at all levels of the organization to gather requirements and drive project success. Strong analytical and negotiation skills. Self-starter, energetic, flexible, innovative, and willing to get things done. Proven experience managing complex service delivery engagements. Willingness to stay updated on industry trends, emerging technologies, and best practices. Ability to adapt to changing project requirements and priorities in a fast-paced environment. 10+ years relevant experience. Deep domain experience with 5+ years of work experience in Services, cloud computing, or technical project delivery. Enterprise work experience dealing with highly complex situations is strongly preferred. Experience managing technical and executive-level relationships (IT Director, VP, and C-level). PMP, ITIL, Agile, Azure, AWS and GCP certifications preferred.

Responsibilities

The Cloud Service Delivery Manager is responsible for managing complex service delivery engagements and ensuring deliverables are completed on time and within budget. This role requires collaboration with stakeholders at all levels to gather requirements and drive project success.