Cloud Solution Architect- AI Business Solutions & AI Workforce at Microsoft

Tokyo, Tokyo, Japan -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Technologies, Architecture Solutions, Customer Satisfaction, Technical Leadership, M365 Services, AI Business Solutions, Stakeholder Engagement, Problem Resolution, Self Learner Mindset, Community Engagement, Technical Consulting, Software Development, Network Operations, Information Technology, Practice Development, Systems Administration

Industry

Software Development

Description

Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints. Develop and expand existing impactful relationships with stakeholders. Participate in external architect community events and share learnings with the internal team. Customer Centric: Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes. Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. Accelerate Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Copilot for M365, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization. Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services & technical subject matter expertise. Lead technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP. Technical Leadership: Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting Fluent Japanese communication skills are required.

Responsibilities

The Cloud Solution Architect will apply technical knowledge across various architecture solutions to meet requirements and resolve constraints while driving customer satisfaction. They will engage with stakeholders and lead technical conversations to ensure successful outcomes for customer projects.