Cloud Solution Architect - Cloud & AI Infra at Microsoft

, , United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Solutions, AI Infrastructure, Citrix Solutions, Microsoft Azure, W365, Technical Leadership, Customer Success, Problem Solving, Collaboration, Technical Expertise, Cloud Software Group, Business Outcomes, Technical Discussions, Consumption, Usage, Customer Engagement

Industry

Software Development

Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) Chief Architect Office is the intersection of customer obsession and cross-solution technical expertise. We support Microsoft Customer and Partner Sales (MCAPS) with technical leadership through strategic programs, initiatives, and forums; engage directly with field, customers, and partners to drive Consumption & Usage, and enhance technical intensity across Microsoft by applying our collective expertise and learnings. In the Global Customer Success Chief Architect's Office, we are looking for people with a passion for delivering customer success working with Microsoft partners. As a Cloud Solution Architect - Cloud & AI Infra focused on driving adoption of Citrix solutions on Microsoft Platform, you will work with our partner, Cloud Software Group/Citrix and our customers to enable them to achieve business outcomes, based on their investments in Microsoft technology. Leveraging your deep technical subject matter expertise on Citrix solutions and Microsoft Azure Infra and W365, and AI services, you will lead technical discussions with partners and customers to drive value from these investments, including identifying resolutions to issues blocking customer success projects and accelerating consumption. You will collaborate with your immediate and extended team of Cloud Solution Architect (CSAs) and Customer Success Account Managers (CSAMs) to drive customer and partner success. This opportunity will allow you to accelerate your career growth, honing your technical and leadership skills, and deepening your cloud expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Cloud Solution Architect, you will drive the adoption of Citrix solutions on the Microsoft platform, enabling customers to achieve business outcomes. You will lead technical discussions and identify resolutions to issues blocking customer success projects.