Cloud Solution Architect - Infrastructure (Cloud & AI) at Microsoft

, , Austria -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

68800.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Technologies, Infrastructure, Customer Engagement, Architectural Strategy, Engineering Depth, AI Solutions, Networking, Security, Cloud Adoption Framework, Well-Architected Framework, Technical Consulting, Problem Solving, Team Leadership, Customer Success, Self-Learning, Technical Expertise

Industry

Software Development

Description

Overview You will become part of a dynamic, multi-disciplinary team of visionary architects, where collaboration fuels continuous growth. Surrounded by peers with diverse technical perspectives, you’ll expand your expertise across multiple dimensions—architectural strategy, engineering depth, and customer engagement. We prioritize early adoption of emerging technologies, which means you’ll be hands-on with cutting-edge solutions from day one. Working closely with our engineering divisions, you’ll co-create go-to-market strategies and actively shape real-world implementations. This role challenges you to contextualize technical insights within the broader enterprise landscape, positioning you as a trusted advisor to our most forward-thinking customers. As a Cloud Solution Architect, you’ll step into a strategic leadership role that blends deep engineering passion with customer-centric innovation. If you’re driven by the opportunity to work on bleeding-edge implementations and eager to translate those insights into tangible customer impact—this is your gateway to shaping the future. With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect Azure Infra, you will run a team who enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their MS investments. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market. This role is flexible in that you can work up to 50% from home. Responsibilities You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers. You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology. You will run Architectural Design Sessions to build plan for implementing solution –governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation. You will identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Infrastructure technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies. You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey. Qualifications Required Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field OR equivalent experience Several years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. Willingness and ability to travel (nationally, primarily located in the Vienna area) to client engagements for 25-50% of your time - including occasional overnight stays - when required. The salary for this role is starting from 68,800 euros per annum depending on experience. In line with our Flexible Work approach, for roles at Microsoft Germany, Austria, and Switzerland, we recommend spending at least two days per week in the office or at the customer site. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

You will develop relationships with key customer IT decision makers to drive long-term cloud adoption and ensure delivery aligns with customer expectations. Additionally, you will run Architectural Design Sessions and identify resolutions to issues blocking customer success projects.