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Cloud Solution Architect at Microsoft

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, Problem Solving, Team Leadership, Microsoft Architectures, Operational Excellence, Market Insights, Cross-Solution Opportunities, Feedback Tools, Customer Engagement, Solution Delivery, Mentoring, Blocker Mitigation, Industry Solutions, Sales Activities, Unified Expansion, Proven Practices

Industry

Software Development

Description

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.

Responsibilities

The Cloud Solution Architect acts as the voice of the customer and translates their problems into industry solutions. They drive team focus on customer experience and ensure efficient delivery while identifying new opportunities for expansion.