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Cloud Solution Architect Mission Critical at Microsoft

Issy-les-Moulineaux, Ile-de-France, France -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Solution Architecture, Customer Support, Performance Analysis, Delivery Management, SharePoint Server, SharePoint Online, Exchange Server, Exchange Online, Entra ID, Power Platform, Power Apps, Power Automate, Windows 11

Industry

Software Development

Description

You will be planning and delivering proactive and reactive support including onsite presence as needed You will Identify and manage customer goals and SfMC opportunities to improve the quality, consumption, and health of the customer's solution. You will drive and participate in proactive delivery management: spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution. You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers. You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans. You will share and gain knowledge through technical communities. SharePoint Server-SharePoint Online Exchange Server-Exchange Online Fundamentals of Entra ID Power Platform, Power Apps, Power Automate Windows 11

Responsibilities

You will plan and deliver proactive and reactive support, including onsite presence as needed. You will identify and manage customer goals and opportunities to improve the quality and health of the customer's solution.