REQUIRED/MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• German and English speaking

ADDITIONAL OR PREFERRED QUALIFICATIONS

• Experience working in a customer-facing role (e.g., internal and/or external).
• Experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

• Delivers efficient, seamless customer and partner experiences with minimal supervision. Understands customer goals and helps define success criteria. Addresses dissatisfaction proactively and may assist in implementing strategies to enhance experience, value, and transformation.
• Identifies, escalates, and mitigates blockers to speed up solution deployment and value realization with minimal oversight. Develops and applies business, technical, or industry knowledge to architecture or support projects, addressing IT requirements and constraints with little guidance.
• Identifies and communicates delivery gaps to teams and stakeholders, links patterns across business and technology to drive product or process improvements, and helps scale solutions with minimal guidance. May also assist in developing or updating Microsoft’s frameworks and methodologies.
• Proactively identifies opportunities for Consumption, Usage, and Unified expansion by aligning Microsoft solutions with customer needs to support cloud success, security, resiliency, and AI innovation. Engages customers and partners through active listening and constructive feedback, advocating for alternative solutions that better meet their requirements. Monitors industry trends and gathers insights to align architectures with business objectives. Records and executes on opportunities collaboratively using Microsoft’s Customer Engagement Model.
  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
  
  Industry leading healthcare
  
  Educational resources
  
  Discounts on products and services
  
  Savings and investments
  
  Maternity and paternity leave
  
  Generous time away
  
  Giving programs
  
  Opportunities to network and connect
  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.