Cloud Support Engineer at IQVIA

Kochi, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Kubernetes, Azure, AWS, Microservices, CI/CD Pipelines, Helm Charts, Containerization, Incident Triage, Monitoring, Operational Support

Industry

Hospitals and Health Care

Description

Job Description The Junior Cloud Operations Engineer supports the operation of cloud‑native platforms with a focus on Kubernetes and microservices‑based applications. This role assists with day‑to‑day deployments, monitoring, and operational support of containerized workloads in Azure and/or AWS environments. The position works closely with DevOps and application teams to ensure stable, reliable, and compliant production and non‑production environments. Key Responsibilities Support day‑to‑day deployments of microservices on Kubernetes platforms (e.g., AKS/EKS) across multiple environments. Assist with routine Kubernetes operations, including monitoring workloads, validating deployments, restarting services, and basic troubleshooting. Execute and support application deployments through CI/CD pipelines, Helm charts, and approved deployment configurations. Monitor application and platform health, respond to alerts, and support incident triage and resolution for containerized services. Coordinate with development and DevOps teams during release activities, configuration updates, and environment readiness checks. Support operational maintenance activities such as configuration updates, certificate renewals, and container image updates. Follow defined service management and change processes, ensuring accurate documentation and timely updates. Maintain deployment runbooks and operational documentation to support consistent and repeatable operations. Preferred Qualification Degree / Engineering, Computer Science, Information Technology, or a related field. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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Responsibilities

The role focuses on supporting the operation of cloud-native platforms, specifically managing Kubernetes and microservices-based applications. Key duties include handling deployments, monitoring platform health, and coordinating with DevOps teams for environment stability.