About the job

• Competitive Hourly Rates
• Hybrid Working Arrangements
• 12-Month Contract W/ Extensions

Cloud Support Officer opportunity supporting cloud-based data products and services within a Fed Gov Dept.

Baseline Clearance is Essential

Your new company

Join a highly regarded Federal Government organisation delivering modern cloud and data capabilities in a fast-paced, technology-focused environment. Working within a collaborative product operations team, you'll support the delivery and ongoing operation of cloud-based data products and services that are relied upon across government.

Your new role

As a Cloud Support Officer, you'll provide technical and operational support across cloud, data and product environments. You'll act as a key point of contact for user support requests, incident management and troubleshooting while helping maintain secure, reliable and scalable cloud services. The role will see you working closely with product managers, engineers, architects and other technical specialists within an agile team focused on continuous improvement and service excellence.

What you'll need to succeed

To be successful in this role, you'll have experience supporting cloud-based applications and services within a complex enterprise environment. You'll bring strong troubleshooting, incident management and stakeholder engagement skills, along with the ability to work effectively in agile teams and manage competing priorities. AWS Cloud Practitioner certification, or an equivalent foundational AWS qualification, will be highly regarded. An active Australian Government Baseline Security Clearance is essential.

What you'll get in return

You'll secure a 12-month contract with a potential 6-month extension, working on modern cloud and data platforms within a highly collaborative technical environment. You'll have the opportunity to develop your cloud expertise, work alongside experienced technical professionals and contribute to innovative government technology initiatives that deliver meaningful outcomes.