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Cloud Systems & Operations Engineer (AWS) at Zensar Technologies UK Ltd

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Aws, Organization Management, Ec2, S3, Vpc, Rds, Itsm, Itam, Freshservice, Cloudformation, Linux, Windows, Ivanti, Systems Manager, Grafana, Cohesity

Industry

IT Services and IT Consulting

Description

Key Responsibilities: * AWS Organization Management: Serve as the primary lead for AWS operational tasks, managing core IaaS services (EC2, S3, VPC, RDS) within a multi-account AWS Organizations structure. * ITSM & ITAM Governance: Act as the lead administrator for Freshservice, managing the service desk, incident response, and maintaining a real-time inventory of all cloud and system assets. * Infrastructure Deployment: Maintain and update environment configurations using AWS CloudFormation templates. * Server Administration & Patching: Perform routine patching and vulnerability remediation for both Linux and Windows servers using Ivanti. * Access & Troubleshooting: Perform L2/L3 troubleshooting by accessing servers via AWS Systems Manager (SSM) or other secure protocols to review system logs and performance. * Monitoring & Backups: Oversee system health and performance via Grafana dashboards and ensure data integrity and disaster recovery readiness using Cohesity.

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Responsibilities

The role centers on achieving operational excellence within the AWS Organization, primarily managing core IaaS services like EC2, S3, VPC, and RDS across a multi-account structure. Responsibilities also include administering the Freshservice ITSM/ITAM system and maintaining infrastructure configurations via CloudFormation.