WHAT IS THE OPPORTUNITY?

We are looking for a Cloud Technical Site Reliability Engineer to join our Cloud Centre of Excellence. You will have the opportunity to contribute to the overall Bank of Ireland IT Digital transformation journey. You will work with the best talent in a multi-vendor environment and be part of a growing team which is building solutions from scratch using native technologies and supporting critical workloads on cloud.

ESSENTIAL QUALIFICATIONS

There are no specific qualifications or minimum educational requirements needed for this role.

Any of the following are not necessary to apply but will make you stand out:

• IT relevant Diploma or Degree
• SRE related certification
• Cloud Related Certifications (i.e. AWS and Azure)
• IT Audit and Risk Management Certification

• Collaborate with development teams to implement and deploy new features and enhancements ensuring they meet reliability and performance standards.
• Automate repetitive tasks and processes to improve efficiency and reduce manual
• Collaborate with cross-functional teams to monitor systems, proactively identifying and resolving any performance bottlenecks, availability issues or monitoring gaps.
• Support the CCoE to understand the error budgets for the platforms and critical workloads.
• Own the Problem Management process within the CCoE, performing proactive problem management and conducting post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.
• Support the Change Management and UAM process as required. Support the planning of deployments focusing on low impact to customers or 0 where possible (Blue/green, canary deployments) - Based on error budgets.
• Create and maintain documentation such as operational procedures and Technical Operations Manuals.