This Position is for WEEKENDS, Split Shifts, 6am-10am and then 4pm-8pm Saturday & Sundays. (Holidays & weekdays may be required at times )
The Delta St. John’s Hotel is a 403 room fast paced, high volume conference hotel. We strive to foster a strong service culture and team environment so that the needs of our guests and associates are met in equal measure.
We are seeking a qualified Attendant in our Club Floor Lounge. This is CASUAL position. We offer an attractive wage and benefits package as well as an industry travel perks.

POSITION DESCRIPTION

• To meet and greet all club floor guests;
• Set up and break down the breakfast buffet, evening hors d’oevres and honour bar
• Clear tables in Club Lounge and maintain the overall cleanliness in the lounge kitchen area
• Assist guests with computer,
• Post charges in Opera as required with Front Office
• Maintain and report deficiencies in the Club lounge, corridors and guestrooms
• Conduct room inspections and evening warming
• Embrace all opportunities to increase the awareness and use of the Signature Club experience
• Provide Concierge service as needed
• Selling and serving of food and beverage to guests;
• Accountable for balancing daily sales and complying with established cash handling procedures;
• Ensuring stock is adequately maintained (linen, cutlery, etc.)
• To maintain sanitation and hotel standards in outlet;
• To keep stock control of food and liquor consumed in the Lounge;
• Guest Folio Check out, posting Bar charges
• Other duties as assigned by supervisors or managers.

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENT:

• Previous hotel experience in similar position an asset; however, Hospitality/Travel & Tourism certificate from a recognized college will be considered;
• Aspects of GSA’s work at Front Office required, including Opera, SafLock an assett
• Positive, enthusiastic, outgoing personality a definite must;

• Demonstrated exceptional guest service skills with a passion to continually anticipate and

  Exceed guest expectations

• Bilingual (French), an asset;

• Excellent customer service, interpersonal and communication skills;
• Must be a responsible, organized individual who can work with minimum supervision;
• Computer and typing skills required
• Previous cash handling experience necessary;
• A working knowledge of MS Word and MS Excel an asset
• Ability to up sell hotel facilities required;
• Must be honest, reliable and dependable;
• Knowledge of all types of beer, liquor and wines required;
• Basic accounting required;
• Must be capable of working in a fast paced environment with ease;
• Must be detail orientated;
• Must be honest, reliable and dependable;
• Must demonstrate behaviour consistent with core values;
• Must have strong knowledge of the City, Newfoundland Historical Sites, special events in the city, etc.;
• Must be in good health and practice good hygiene;
• Must be a team orientated individual with good interactive skills.

Please refer the Job description for details