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Club Lounge Concierge at Avion Hospitality Employee Services LLC
New Orleans, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Time Management, Interpersonal Skills, Team Player, Communication Skills, Multi-tasking, Computer Literacy

Industry

Hospitality

Description
Description We seek a highly motivated and customer-oriented individual to join our team as a Club Lounge Concierge. The successful candidate will possess a passion for flawless service and the highest integrity and work ethic, and will provide personalized service to all clientele by serving as a liaison between the guest and the hotel. You will address and resolve all customer problems efficiently and effectively. You will also maintain the organization and cleanliness of the lobby. Responsibilities: - To respond and provide a wide variety of guest requests by accurately assessing the guest's needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Avion and The Windsor Court policies. - Maintain a strong understanding of the area, including but not limited to social, cultural, historical, and physical attractions, and effectively pass the information on to guests - Maintain organization and cleanliness of the lobby Requirements - Minimum of 2 years of experience in a hotel setting - Ability to work a flexible schedule, including holidays and weekends - Excellent customer service skills - Skill for building relationships - Excellent written and verbal communication skills - Must be computer literate and proficient in Word and Excel - Multi-tasking and a great sense of urgency - Strong interpersonal & team player skills - Strong problem-solving and time-management skills If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company.
Responsibilities
The Club Lounge Concierge will provide personalized service to all clientele, acting as a liaison between guests and the hotel. Responsibilities include addressing and resolving customer problems efficiently and maintaining the organization and cleanliness of the lobby.