Club Lounge Waiting Staff at IHG Career

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

13728.0

Posted On

29 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Waiting, Bartending, Hosting, Luxury Guest Service, Attention To Detail, Guest Query Handling, Teamwork, Personalized Service

Industry

Hospitality

Description

A fantastic opportunity for a Club Lounge Waiting Staff to join us at our InterContinental Edinburgh the George on a 20-hour per week contract! You will earn £13.20 per hour – equal to £13,728.00 salary, plus service charge InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant. As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise. So, what does our Club Lounge Waiting Staff get in return for bringing the InterContinental life to our guests? * Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities. * Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property. * Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice * Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. * Apart from Meals whilst on duty, we also provide every employee company sick pay and life insurance, Mental Health First Aiders on Duty, and access to Employee Assistance Programs. * 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) & Enhanced Family Leave (you can ask more details at the interview). * Amazing discounts for our hotels and restaurants around the world, plus discounts from over 15,000 stores – all the way from retail to cinema! * Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme! To succeed as Club Lounge Waiting Staff, you will need: * Experience as a waiter, bartender or host ideally in a 4 or 5* Hotel * An eye for detail - you will make sure our service is up to InterContinental standards * Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience * Experienced in handling guests queries and concerns * Ability to work together in the team with guests as our centre focus! At IHG, we believe there’s Room for You: Room to Grow (providing career development and learning opportunities), Room to Belong (fostering an inclusive environment where diverse employees can be their authentic selves), and Room to Make a Difference (empowering employees to have an impact on the guest experience and the business). If you are someone who likes to bring your wisdom and local-know-how to a provide a truly personal and luxurious experience for our guests, apply to join us as our new Club Lounge Waiting Staff today! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

Provide a personal and attentive luxury guest experience within the Club Lounge. Handle guest queries and concerns while maintaining InterContinental service standards.