Club Manager at Planet Fitness

San Buenaventura (Ventura), California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

23.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Listening, Problem Solving, Diplomacy, Communication, Organizational Skills, Leadership, Staff Supervision, Marketing Management, Payroll Processing, Gym Operations, Member Service, Training, Scheduling, Cleaning Oversight, Conflict Resolution

Industry

Wellness and Fitness Services

Description

Job Details Job Location: Ventura VEN - Ventura, CA 93003 Position Type: Full Time Salary Range: $20.00 - $23.00 Hourly Job Category: Management Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities Recruit, hire, train, schedule and supervise staff. Member service oversight making sure all staff is providing a great customer experience at all times. Very involved in all front desk related tasks Great/meet potential members and provide gym tour Facilitate member service issues and questions. Ensure prompt opening/closing of gym. Oversee cleanliness and appearance of gym including taking responsibility for largest section of cleaning daily Process weekly employee payroll Manage marketing efforts. Making sure staff is aware and trained on all the sent out marketing Authorizes expenditures and makes bank deposits daily Prepare all new hire forms and send to appropriate regional manager Backup support for any employee who is out due to illness, etc. Essential Behavior Requirements Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Qualifications Minimum Qualifications High school diploma Prior supervisory experience Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift up to 50 lbs less than 30% of the time

Responsibilities

The Club Manager is responsible for overseeing gym operations to ensure a positive member experience and financial success. This includes recruiting and training staff, managing member services, and ensuring the cleanliness and appearance of the gym.