Company Description
Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury.
Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.
Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge- Club Millesime.

Why Sofitel Sydney Wentworth?

• Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, buses, ferries and lightrail)
• Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one
• Enhanced parental leave program

Job Description
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Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.

• Ensure personalised, efficient, luxury service is provided to all guests.
• Ensure all Food & Beverage is served according to Club Millésime standards and exceeds the expectations of our guests
• To initiate contact with hotel guests to offer individual services and to ensure guest satisfaction.
• Promote a healthy working relationship with all departments in a bid to ensure all possible information is communicated, in the best interests of the guest’s and the hotel’s operations.
• Liaise with Chef/kitchen brigade to ensure service times are adhered to.
• Ensure all mis-en-place is completed prior to guests’ arriving.
• Ensure the presentation of Food & Beverage within Club Millésime is of a high, luxury service standard.
• Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
• Carry out any additional duties as requested by your supervisor and/or manager.

Additional Information
Joining our team will unlock generous local, national & international industry benefits on accommodation, dining, travel, wellbeing & more from Day 1. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel’s future success. We offer discounted city parking, complimentary dry cleaning, progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.
If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply

Please refer the Job description for details