Avenue Hotel is looking for a locally available candidate who has relevant experience in a Night Club as a Supervisor.

Job Description

• Manage and supervise all tasks of the Club Lounge staff, ensuring maximum guest satisfaction from arrival through departure.
• Oversee the lounge during operating hours, maintaining service standards and ensuring a welcoming atmosphere.
• Liaise with the kitchen for food selection during buffet, and Cocktail Hours.
• Personally, meet and greet all guests, fostering a warm and personalized experience.
• Maintain an efficient repeat guest history system and actively promote Inter-Hotel sales and in-house facilities.
• Attend to special guest requests and handle complaints with follow-up on corrective actions.
• Ensure the entire range of services offered for the Avenue Hotel is maintained at the highest standard.
• Appraise the appearance, discipline, and efficiency of all staff under direct supervision.
• Organize and conduct regular meetings for the Club staff to facilitate smooth operations.
• Prepare efficient work and vacation schedules for the Club staff, considering project occupancy and forecasts, as well as any large group movements.
• Develop and implement training programs to enhance the skills of Club Lounge staff.
• Monitor and ensure compliance with health and safety regulations in the Club Lounge.
• Collaborate with the marketing team to create promotions and special events for the Night Club.
• Actively engage with guests to gather feedback and insights for continuous improvement.
• Conduct regular audits of Club Lounge services to ensure adherence to established standards.
• Collaborate with the Assistant Club Manager / Manager in strategic planning for the Club Lounge.
• Stay updated on industry trends and competitor offerings to suggest improvements and innovations.

Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,500.00 per month

Experience:

• Supervisor: 2 years (Preferred)
• Hotel Night Club: 3 years (Required)

Please refer the Job description for details