Overview:
Oversees the clubhouse facility during the hours set by the Board of Directors and provides excellent customer service to residents.
The Club Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

Responsibilities:

• Update activities calendar at the direction of the Clubhouse Manager or Community Association Manager.
• Conduct hourly rounds of the clubhouse and pool deck to monitor usage, cleanliness and any other items that should be reported to either the Clubhouse Manager or Community Association
• Ensures all safety precautions and procedures are followed while performing
• Follows-up on all complaints/issues notifying Community Association Manager as
• Ensures all safety precautions and procedures are followed while performing
• May assist with resident notifications or special
• Requirement to attend scheduled activities/events as needed
• May be assigned other duties and responsibilities by the on-site Community Association Manager or Clubhouse Manager.

Qualifications:

EDUCATION/TRAINING/CERTIFICATIONS/LICENSES:

Entry level position High school diploma or equivalent.

EXPERIENCE/KNOWLEDGE/SKILLS:

One (1) to two (2) years of front desk or club house attendant experience preferred. Strong customer service skills required. Effective verbal and written communication skills.

LANGUAGE REQUIREMENTS:

English is required. Multiple language fluency is desirable.

PHYSICAL REQUIREMENTS:

Ability to lift up to 40 lbs. work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Update activities calendar at the direction of the Clubhouse Manager or Community Association Manager.
• Conduct hourly rounds of the clubhouse and pool deck to monitor usage, cleanliness and any other items that should be reported to either the Clubhouse Manager or Community Association
• Ensures all safety precautions and procedures are followed while performing
• Follows-up on all complaints/issues notifying Community Association Manager as
• Ensures all safety precautions and procedures are followed while performing
• May assist with resident notifications or special
• Requirement to attend scheduled activities/events as needed
• May be assigned other duties and responsibilities by the on-site Community Association Manager or Clubhouse Manager