Operations

• Ensure all commercial systems and tools are used to their full potential and integrated into daily decision-making.
• Collaborate with department heads to support business planning, execution and review of revenue-driving initiatives.
• Review and approve sales contracts, proposals, pricing strategies and group business opportunities in alignment with forecast targets and revenue goals.
• Support the delivery of on-brand messaging and positioning across all digital and offline channels.
• Ensure the commercial strategy reflects guest expectations and brand standards while driving profitability.
• Deliver the hotel’s commercial revenue budget and support the Cluster General Manager and Finance team in achieving TGOP and EBITDA targets.
• Forecast and manage marketing, sales and business development expenses within approved budgets.
• Monitor return on investment of all commercial initiatives and optimize resource allocation for maximum impact.
• Track and analyze business performance to proactively adjust strategies in alignment with financial goals.
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Financial

• Deliver the hotel’s commercial revenue budget and support the Cluster General Manager and Finance team in achieving TGOP and EBITDA targets.
• Forecast and manage marketing, sales and business development expenses within approved budgets.
• Monitor return on investment of all commercial initiatives and optimize resource allocation for maximum impact.
• Track and analyze business performance to proactively adjust strategies in alignment with financial goals.
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Qualifications

• Previous experience in a similar Commercial Director role within hotels in the UAE is essential.
• Demonstrated experience and leadership capability to drive, inspire, and develop a team of highly experienced, high-performing leaders.
• Proven ability to grow the business and build the trust of ownership and asset management.
• Minimum of 3+ year’s hospitality/travel industry experience in a revenue-generating or commercial services leadership role.
• Minimum of 3+ years of experience presenting strategic commercial plans to senior level executives and constituent groups.
• Experience in multiple disciplines with knowledge of Marketing and E-commerce.
• 3+ years working with departmental financial data to make strategic/tactical decisions.
• 3+ years of experience evaluating and identifying business opportunities for a business.