SHAPE REVENUE STRATEGY ACROSS A FLAGSHIP ACCOR CLUSTER IN LUXEMBOURG

Accor, a global leader in the hospitality industry, offers a unique opportunity to drive commercial success in one of its most dynamic and brand-diverse clusters—right in the heart of Luxembourg, a location known for its international character and strategic business landscape.
We are seeking a forward-thinking Cluster Director of Revenue Management to lead the revenue strategy for six Accor-branded properties: two iconic Sofitels, the bold and creative Mama Shelter, two dynamic Novotels, and a Novotel Suites. This role focuses on maximizing total net revenue across the cluster, with a particular emphasis on the Luxury and Lifestyle division, while also overseeing performance in the Midscale segment. The Cluster Director will be responsible for designing, implementing, and steering the overall revenue management strategy to drive optimal business performance of the entire cluster.
Reporting directly to two General Managers and supported by two direct reports, you will lead the cluster’s revenue management function, implement Accor’s global strategy locally, and foster a high-performance culture to drive sustainable results.
Job Description

MAIN ACCOUNTABILITIES:

• Responsible for maximizing the total cluster revenue and net contribution of 6 hotels by deploying a shared, global strategy in line with the Group’s guidelines.
• Responsible for the implementation of RM methods, in order to maximize total cluster revenue in accordance with brand marketing, country, area, hotel strategies, and customer needs.
• Help to implement and maintain all revenue management processes.
• Assist in the implementation and daily follow-up of the GMs’ strategy, update planning, quote group requests, and alert GMs when the market deviates from the strategy.
• Apply particular focus on the Luxury & Lifestyle portfolio whilst at the same time supervising and supporting Revenue Manger in charge of the midscale hotel portfolio of the cluster.
• Challenging and interaction with the Sales Team (cluster and hotel based) in strategy build up.
• The impact, analysis, understanding of the F&B contribution of all hotels in the cluster.

QUALIFICATIONS

• Bachelor or master degree or equivalent work experience in tourism industry
• At least 5 years of experience as Revenue Manager
• Experience with Revenue Management System and Hotel systems Ideas G3, LightHouse, Revenue Insight, NOR1, Fornova, and Opera Cloud
• Orientation on results and proactivity
• Management skills
• Persuasion and leadership
• Sense of relationships and strong communication skills
• Customer focus
• Knowledge of the concepts and evaluation of market analysis processes
• Analytical capabilities, experience in study cases, market research
• Excel advanced user (formulas, database, pivot tables)
• Spoken and written English, ability to speak French would be an asset
• Flexibility & adaptation capacity
  Additional Information

Please refer the Job description for details