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Cluster Head - Branch Banking| Ernakulam at CSB Career Site
Ernakulam, kerala, India -
Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Branch Banking, Profitability Management, CASA, TPP, Fee Income, Customer Service, Brand Building, Process Compliance, People Management, Branch Operations, Business Development, BTL Activities, Merchant Acquisition, Credit Risk Management, Service Quality

Industry

Banking

Description
The primary responsibility is to ensure profitability of the cluster and achieving the targets allotted for CASA, TPP, fee etc through the branches. Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch operations.  Ensure branch expansion and profitability of each branch. Suggest & execute BTL activities for acquisition of merchants. Provide timely & structured feedback - operator, user & competitors.  Ensures that all credit and risk parameters applicable to the region are met with. Ensures that all service quality targets for the region are met with.
Responsibilities
The Cluster Head is responsible for driving profitability and achieving targets for CASA, TPP, and fee income across branches. They must also ensure operational excellence, process compliance, and effective people management within the region.