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Cluster Head - Branch Banking| Kottayam at CSB Career Site

Kottayam, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Banking, Profitability Management, People Management, Customer Service, Brand Building, Process Compliance, Risk Management, Credit Analysis, Business Development, Merchant Acquisition, Strategic Planning, Team Leadership, Operations Management

Industry

Banking

Description

The primary responsibility is to ensure profitability of the cluster and achieving the targets allotted for CASA, TPP, fee etc through the branches. Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch operations. Ensure branch expansion and profitability of each branch. Suggest & execute BTL activities for acquisition of merchants. Provide timely & structured feedback - operator, user & competitors. Ensures that all credit and risk parameters applicable to the region are met with. Ensures that all service quality targets for the region are met with.

Responsibilities

The Cluster Head is responsible for driving profitability and achieving targets for CASA, TPP, and fees across multiple branches. They must also ensure operational excellence, maintain risk and credit compliance, and lead team development.