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Cluster Head - Branch Banking| Patna at CSB Career Site
Patna, Bihar, India -
Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, People Management, Branch Operations, Profitability, Risk Management, Brand Building, Process Compliance, CASA, TPP, Feedback, Merchant Acquisition, Service Quality, Attrition Management, Branch Expansion, Target Achievement

Industry

Banking

Description
The primary responsibility is to ensure profitability of the cluster and achieving the targets allotted for CASA, TPP, fee etc through the branches. Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch operations. Ensure branch expansion and profitability of each branch. Suggest & execute BTL activities for acquisition of merchants. Provide timely & structured feedback - operator, user & competitors. Ensures that all credit and risk parameters applicable to the region are met with. Ensures that all service quality targets for the region are met with.
Responsibilities
The primary responsibility is to ensure profitability of the cluster and achieve targets for CASA, TPP, and fees through the branches. This includes effective customer service, brand building, process compliance, and managing branch operations.