Cluster Marcom Manager at Minor International

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing, Communications, Digital Marketing, Social Media, Content Creation, Public Relations, Campaign Management, Brand Compliance, Performance Tracking, Community Engagement, Influencer Collaborations, Press Releases, Media Relations, Tactical Campaigns, Budget Management, Reporting

Industry

Hospitality

Description

Company Description Discover two dynamic and distinguished properties located on the iconic Palm Jumeirah in Dubai. Both parts of the renowned Minor Hotel Group, NH Collection Dubai the Palm and Dukes the Palm, Dubai Hotel offer a unique blend of vibrant hospitality, global standards, and local character. NH Collection Dubai The Palm A vibrant addition to Dubai’s hospitality scene, NH Collection Dubai the Palm is set on the exclusive West Beach and offers seamless access to Nakheel Mall and other major city attractions such as Burj Khalifa, Dubai Marina, and Dubai Mall. This 14-storey contemporary hotel features: 227 chic guest rooms and suites 306 stylish serviced apartments A sunset-facing rooftop infinity pool with a sophisticated lounge and bar A lively sports bar, soon to be one of Dubai’s favourite social hotspots Infused with energetic charm and modern elegance, NH Collection Dubai the Palm is redefining contemporary luxury on the Palm. DUKES The Palm, Dubai Hotel Synonymous with timeless British sophistication, Dukes The Palm, Dubai Hotel brings a touch of classic elegance to the city’s vibrant hospitality landscape. With spectacular views of the Arabian Gulf and Dubai Marina skyline, this 5-star destination offers: Upscale rooms and luxurious suites Award-winning dining experiences A private beach and stunning infinity pool World-class service rooted in excellence and attention to detail. As part of the Minor Hotel Group, both properties are committed to creating memorable guest experiences and providing meaningful career growth opportunities. Job Description The Cluster Marketing & Communications Manager supports the Cluster Director of Marketing & Communications in developing, executing, and optimizing marketing, PR, and digital strategies for both NH Collection Dubai The Palm and Dukes The Palm. The role focuses on strengthening brand visibility, driving commercial performance, and ensuring consistent brand positioning across all communication channels. • Support in planning and executing marketing campaigns (brand, rooms, F&B, and festive) in line with the annual marketing calendar and cluster business objectives. • Coordinate creative production (photoshoots, videos, collaterals, digital assets) and liaise with agencies and vendors. • Ensure brand compliance with Minor Hotels and NH Collection / Dukes The Palm guidelines. • Track campaign performance and report on key KPIs (ROI, CTR, reach, engagement, etc.). • Manage social-media calendars, content creation, posting schedules, and community engagement across both properties. • Work closely with the revenue and e-commerce teams to maximize direct website traffic and brand.com bookings. • Coordinate influencer collaborations and digital activations that support property visibility. • Draft and distribute press releases, liaise with local and international media, and coordinate property features and interviews. • Support in award submissions, brand partnerships, and key media events. • Manage photo and video archives for PR and brand use. • Oversee in-house communications, signage, and marketing materials for all outlets and departments. • Support operational teams (Rooms, F&B, Spa) with tactical campaigns and guest-facing communication materials. • Maintain campaign trackers, budget follow-ups, and monthly marketing reports. • Support the Cluster Director in preparing presentations, dashboards, and performance reviews. Qualifications • Minimum 3–5 years of experience in hospitality marketing or communications, ideally within a cluster or multi-property environment. • Strong knowledge of social media, PR, digital marketing, and content creation. • Creative, detail-oriented, and able to manage multiple projects under tight deadlines. • Excellent communication and writing skills in English; Arabic or other languages are a plus.

Responsibilities

The Cluster Marketing & Communications Manager supports the Cluster Director in developing and executing marketing, PR, and digital strategies for both properties. The role focuses on strengthening brand visibility and driving commercial performance across all communication channels.