Cluster Reactive Sales Executive - Groups M&E at The Cumberland
London W1H, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

0.0

Posted On

10 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

CONTRACT: FULL TIMEPAYMENT: HOURLYSALARY: COMPETITIVE

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

WHAT YOU’LL BRING

We’re looking for someone who embodies real dedication, bold enthusiasm, and a high level of adaptability. Here’s what sets you apart:

  • Guest-focused mindset with a genuine drive for guest satisfaction and service excellence
  • Confidence and comfort in a front-line role, able to create positive first impressions
  • Empathy and relationship-building skills, essential for engaging clients and colleagues alike
  • Multi-skilled with experience in both Meetings & Events and Group business, able to adapt to varied client needs
  • A natural communicator who is relaxed, open, and authentic in every interaction
  • Detail-oriented, with accuracy and dedication to high standards
  • A commercially aware approach that supports both client satisfaction and business objectives
Responsibilities

Are you ready to take on a bold role that connects guests with memorable meeting and event experiences? As a Cluster Sales Executive for Groups & M&E, you will be the key point of contact for clients, promoting our versatile meeting and event spaces and ensuring every detail is in place for seamless event execution. You will take pride in your role, meeting guests’ needs and exceeding expectations while building authentic, lasting connections. This customer-facing role requires exceptional interpersonal skills and a real passion for service. Your ability to communicate clearly and naturally, both on the phone and in person, will set a welcoming tone for every interaction. Additionally, your organizational expertise and commercial awareness will be key in coordinating high-quality events that embody our brand values and provide extraordinary guest experiences.

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