Do you see yourself as a Cluster Sales Manager for InterContinental Hotels Group® at Dubai Festival City?
What’s your passion? Whether you’re into triathlons, exploring new restaurants, or dancing the tango, at IHG, we’re interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.
Imagine working for a company that gives you Room to Be Yourself. Our commitment to our people is to deliver Room to Belong, to learn and grow, to perform, to be recognized and rewarded, to be involved, and to take the initiative and lead.
The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest’s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Drive Total Revenue (short- & long-term Room, C&B) and sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Gain depth knowledge about the business model, concept, market dynamics and trends, exhibitions and geographic areas of the client portfolios that is managed.
• Develop relationships across all business units beyond the local market towards GCC and Levant Region based offices and possibly in the Americas, Europe as well as APAC within the client’s organization.
• To utilize IHG sales tools in an appropriate manner to ease work processes and make the same more efficient and transparent - IBP, Delphi, I-RFP, IHG Merlin, IHG Sales Source, SSP and IHG Business Club.
• Consistently communicate “within” to share market intelligence, provide feedback and ensure customer awareness with the Hotels and to ensure planning and coordination of sales.
• Assist with the preparation of new products and services.
• Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

What we need from you

• Minimum of 2 years’ experience in the service industry and Sales & Marketing environment.
• Strong communication and administrative skills.
• Organized and demonstrated good teamwork.
• Fluency in English.
• Computer literacy (Microsoft applications, Opera, Delphi).
• Proactive approach.
• Ability to meet deadlines.
• Strong passion, enthusiasm, and drive for results, with a focus on quality.
• Self-motivated, organised, and able to demonstrate effective teamwork.
• Excellent communication skills across various platforms – presentations, telephone, correspondence, and face-to-face interactions.
• Ability to develop and nurture beneficial relationships.
• Strong problem-solving and decision-making abilities, with a high level of common sense.

What you can expect from us
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us, and you’ll become part of our ever-growing global family.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today

Please refer the Job description for details