Cluster Spa Manager at Minor International

Victoria, , Seychelles -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Management, Business Analysis, Relationship Building, Guest Satisfaction, Operational Standards, Financial Reporting, Team Development, Marketing, Visual Merchandising, Budget Management, Promotions, Client Feedback, Ambience Management, Training, Succession Planning, Health and Safety

Industry

Hospitality

Description

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description As Cluster Spa Manager, you will manage the Spa Department for two properties- Anantara Maia Seychelles Villas & Avani+Barbarons Seychelles. Job Purpose The Cluster Spa Manager leads is to achieve sustainable growth through analysis of business performance, performance, generate demand, develop and maintain mutually beneficial relationships with business partners, guests and employees. Area Responsibilities 1. The spa is consistently operating to agreed standards. 2. The spa operates with maximum profitability. 3. Relationships with all business partners are maintained and nurtured to mutual benefit. 4. The Anantara spa brand integrity is reinforced within all interactions of all employees. 5. Spa Employees are continually developed and challenged to maximize their potential. 6. The spa benefits from high capture rates through self generated demand. Key Responsibilities 1. Spa Operation: 1. 1 the guest experience is consistent 1.2 Ambience, special touches and guest interaction are reviewed and corrected whenever they do not meet the required standards. 1.3 All materials and supplies needed to operate to the required standards are available without interruption. 1.4 The Spa’s operational and financial figures are reported punctually and accurately. 1.5 The spa generates sufficient client feedback to provide relevant and reliable guest satisfaction data. 1.6 The Spa’s operations manual is frequently reviewed and updated. All aspects of manuals are implemented and monitored. 1.7 Regular communication in the form of conference calls, meetings and workshops with relevant personnel is in place. 1.8 All business units receive an appropriate number of visits per year to support business performance. 2. Business unit performance with maximum profitability. 2.1 All business has an annual budget and follows up on their business performance against the budget a regular basis. 2.2 All unit managers analyze their P&L statements and take appropriate action to positively impact on their results. 2.3 National and local promotions are developed and implemented and monitored to enhance revenue. 2.4 Spa capacity (Facilities, therapists) are scheduled to achieve maximum utilization. 2.5 All spas realize sales potential through effective visual merchandising and appropriate training activities. 2.6 All products and treatments are priced to sell and are in relation to each spa’s client base. An effective succession planning and mentoring scheme is in place to support individual growth and company expansion. To have a complete understanding of and adhere to the company’s policy and procedures To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety To report for duty punctually and wear the correct uniform with the name badge at all time To carry out the other duties as assigned by the management team To establish good relationship and rapport with guests and colleagues To ensure the cleanliness and hygiene in work areas Qualifications Bachelor’s degree in Business and/or Hospitality Management At Least 3 years experience as Spa Manager in 5 stars spa 2 years multi unit experience Ability to drive the business Additional Information This position is for 2 properties- Avani+ Barbarons Seychelles and Anantara Maia Seychelles Villas. This position reports to the Cluster General Manager. Company Location: Avani+ Barbarons Seychelles

Responsibilities

The Cluster Spa Manager is responsible for managing the Spa Department across two properties, ensuring operations meet agreed standards and profitability is maximized. They will also develop relationships with business partners and guests while fostering employee growth.