QUALIFICATIONS:

• Post-secondary education in a technical field (apprenticeship, college diploma, or degree)
• Minimum 5 years of experience servicing CNC equipment
• Familiarity with control systems such as Fanuc, Siemens, Heidenhain, or Yasnac
• Ability to read and interpret G-code and ladder logic
• Strong understanding of machine geometry and high-speed machining
• Willingness to travel within Canada
• Excellent communication and customer service skills
• Experience with CAD/CAM software and metrology tools is an asset

ABOUT THE ROLE:

A leading provider of advanced manufacturing equipment is seeking a Field Service Engineer to join their growing technical team. This role involves installing, maintaining, troubleshooting, and commissioning CNC machinery and related systems at customer sites. You will collaborate with customers on-site, and provide technical support. If you enjoy solving challenges and interacting with clients, this role is for you.

KEY RESPONSIBILITIES:

• Diagnose and resolve mechanical and electrical issues on CNC machines
• Perform on-site installations, maintenance, and repairs
• Conduct machine commissioning and accuracy testing, including 5-axis systems
• Provide technical support and respond to service inquiries
• Collaborate with internal teams and customers to ensure smooth project execution
• Maintain detailed service records and documentation