Co-op, Corporate Communications - External at MX Career Site

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communications Planning, Strategic Communications, External Communications, Internal Communications, Stakeholder Relations, Issues Management, Media Relations, Content Development, Social Media, Reporting, Tracking Initiatives, Information Requests, Minute Taking, Project Meetings, Customer Satisfaction, Time Management

Industry

Urban Transit Services

Description

Contract up to 4 months starting May 2026 Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Our Corporate Communications - External team is looking for a co-op student to assist with the planning and implementation of strategic communications plans, including for GO Transit, UP Express, PRESTO, safety, regional planning and partnerships. The co-op student will work with internal and external stakeholders, providing analytical support in the completion of required tasks and deliverables, with a focus on customer satisfaction, stakeholder relations, issues management and media relations. This role will also provide support to the Internal Communications and Executive Communications teams. You will report to the Manager, Corporate Communications – External. What will I be doing? * Support senior advisors with integrated communications planning in the development of external and internal communications plans. * Support the development of communication products including key messages, Q&A, external editorial content, social media content, presentations and internal communication products. * Coordinate accurate and effective internal communications strategies, which inform and enhance relations with Metrolinx employees across the organization. * Support the production of internal communications assets, such as newsletters, videos, posters, presentations and intranet updates. * Contribute to issues management by helping to find solutions and mitigations to challenges that can arise with customers, residents and businesses. * Assist with reporting and tracking initiatives that support the division. * Coordinate responses to internal and external information requests across the team. * Provide administrative support to a variety of areas, including capturing information from meetings and presentations, minute-taking and distribution. * Attend project meetings and contribute to the communications perspective. * Provide support to those working with various internal and external stakeholders, including community partners, municipal service providers, and government stakeholders, including the Ministry of Transportation (MTO), to exchange information, execute communications strategies, respond to complaints and analyze information. What Skills and Qualifications Do I Need? * Must be enrolled in either a full-time accredited co-op program or attending school full-time and returning to an academic institution in order to be considered for this position. * Enrolled in communications, public relations, journalism, media, political science, government relations or related field at a post-secondary institution. * Interest in communications, media relations, community engagement, customer service and/or public affairs, with experience executing and communicating informational and promotional material to the public. * Knowledge of communications planning and strategy, customer service and issues identification/management. * Previous experience working within a business environment. * Strong written, oral communication interpersonal skills are required, along with a keen eye for detail. * Political acuity is an asset. * Project and time management skills to support workback schedules and ensure deadlines. * Co-operate and assist other co-workers with various projects. * Knowledge of CP Style, as asset. Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team. We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations. Accommodation: We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com. Application Process: All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy [https://metrolinx.sharepoint.com/sites/MyLinx-Policy/Manuals/Forms/AllItems.aspx?id=%2Fsites%2FMyLinx%2DPolicy%2FManuals%2FHR%20Policies%20by%20name%2FHR%2D0202%2D17%20Internal%20Career%20Mobility%20Policy%2Epdf&parent=%2Fsites%2FMyLinx%2DPolicy%2FManuals%2FHR%20Policies%20by%20name] before submitting your application. Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER. #LI-MM3

Responsibilities

The co-op student will assist senior advisors with integrated communications planning and the development of various communication products, including key messages, Q&A, and editorial content for external and internal audiences. This role also involves supporting issues management, coordinating responses to information requests, and providing administrative support across communications teams.