REQUIREMENTS

• University or college diploma or degree in or related field, or an appropriate combination of education and experience;
• Organizational skills and attention to detail;
• Excellent customer service and communication skills;
• Ability to build, manage and maintain relationships with business partners;
• Solid leadership, negotiation, conflict resolution, and people management skills
• Experience working with international students is an asset;
• Acts with ethics and integrity and demonstrates sound judgment and respect for the individual in all interactions with others;
• Ability to identify problems, implement independent immediate solutions and create alternative solutions when needed;
• High level of integrity, confidentially, and accountability;
• Positive team player with the rest of the college team regarding program changes, updates, and upcoming events, info fairs, guest speakers;
• Problem-solving Skills;
• Ethics and culture sensitivity;
• Strong English language skills; other languages is an asset;
• Ability to work effectively in a team and independently;
• Strong computer proficiency, Microsoft Office, Excel, Word;
• Willingness for self-development and day-to-day learning;
• Enthusiasm and passion for customer service;
• International experience.

OVERVIEW OF THE ROLE & TEAM

We are looking for a highly motivated, dynamic and dedicated professional to join our ILAC International College team in a Co-op Placement Specialist role. The ideal candidate will be an enthusiastic, dynamic self-starter who thrives in a multicultural, fast-paced environment, and dedicated and passionate for high customer service experience.
The Co-op Placement Specialist at the ILAC International College is responsible for managing all aspects of practicum component of ILACIC programs, providing an ongoing support to all students at the College and ensuring a high quality customer experience for them. This individual will arrange successful practicum placement of each student enrolled to the program and reach high student satisfaction.
Co-op Placement Specialist identifies employers for ILACIC co-op placements; builds, manages and maintains mutually beneficial co-op partnerships with potential employers of interest for new and existing ILACIC co-op programs.
The Candidate must have previous experience in administrative and client services role, attention to the details, excellent organizational, communication and customer service skills and ability to work successfully in a fast-paced and entrepreneurial environment.
This is a full-time position, based in Vancouver.

RESPONSIBILITIES AND DUTIES

• Provide daily support to students studying in the College, consulting them about co-op opportunities;
• Arrange placements for students going to practicum;
• Find students’ needs and try to meet their desired work placement individually;
• Help students who are still in class to find part-time jobs if there is something available;
• Actively screen and match the right candidates (students) to the right positions by reviewing resumes and talking to the students and their instructors;
• Organize resume-building meetings with students every new term after new intake;
• Coach students for job interviews that they are going to attend;
• Conduct student practicum evaluations as required by the ministry, document and file all evaluations;
• Establish and develop relationships with targeted employers and organizations through cold calling, emails, networking events, site visits, lunches, association meetings, conferences, etc.;
• Create high visibility for ILACIC students within relevant professional communities;
• Arrange site visits to Hotels, Restaurant, Coffee shops, and other potential employers to increase ILACIC visibility and strengthen our brand with potential employers in a targeted industry and sector;
• Grow the number of placement opportunities for ILACIC students through establishing and communicating a strong ILACIC brand and profile with potential employers;
• Coordinate and manage placements for ILACIC students attending the practicum as a graduation requirement;
• Arrange relevant and inspiring Guest Speakers to share Canadian workplace practices with ILACIC students in preparation for their practicum placement;
• Prepare all documents and participate in a new students orientation, making sure the necessary documents collected and uploaded, and provides general support for orientation procedure;
• Check student files on regular basis to ensure quality control and adherence to ministry standards;
• Work closely with the rest of the college team on strategic goals, operational efficiency, post-graduate employment follow-ups, career development events, info fairs and recruitment of guest speakers.