Co-Pilot Presales Specialist

at  CDW

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.
We are seeking a dynamic and motivated Co-Pilot Presales Specialist to join our team. The ideal candidate will possess a strong ability to travel to customer sites, set up remote desktop deployments, and deliver hands-on Customer Immersion experiences. This role focuses on demonstrating the value of Windows Co-Pilot and M365 Co-Pilot to customers and quantifying that value to enhance their day-to-day work processes.

REQUIRED SKILLS AND QUALIFICATIONS

• Proven experience in a presales or technical support role, with a focus on customer engagement.
• Strong understanding of Windows Co-Pilot and M365 Co-Pilot functionalities and benefits.
• Ability to set up and manage remote desktop environments.
• Excellent communication and presentation skills.
• Strong problem-solving abilities and the capacity to understand and address customer needs.
• Ability to travel frequently to customer locations.
• Positive demeanor, engaging personality, and a passion for delivering exceptional customer experiences.

PREFERRED QUALIFICATIONS

• Experience with Microsoft programs and tools for customer engagement and support.
• At least 5 years of experience in a presales or technical presales role
• Experience and certification to deliver the Microsoft Customer Immersion Experience
• Background in IT or technical support for enterprise customers.
• Certifications related to Microsoft technologies or presales roles.

WHO WE ARE:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

• Travel to customer locations to provide in-person support and demonstrations.
• Set up and manage remote desktop deployments to facilitate immersive customer experiences.
• Demonstrate the value and benefits of Windows Co-Pilot and M365 Co-Pilot in various customer environments.
• Listen to and understand customer needs to tailor Co-Pilot demonstrations effectively.
• Quantify and articulate the value of Co-Pilot solutions in customer operations.
• Engage customers with a positive demeanor and build strong, trusting relationships.
• Utilize Microsoft programs to guide customers through their Co-Pilot journey effectively.