DESCRIPTION

We’re looking for someone who can improve Tabby’s customer service by developing and delivering content that enhances communication between our Egyptian CX team and Saudi customers.
Coaching should be able to bridge dialect differences while ensuring an understanding of Saudi cultural sensitivities.

SKILLS, KNOWLEDGE & EXPERTISE

• Education: Bachelor’s degree in a relevant field such as education, linguistics, communication, or psychology. A master’s degree is a plus.
• Experience: A MUST - Proven experience in content development and delivering soft skills training programs, preferably in a Financial Organisation.
• Communication skills: Excellent verbal and written communication skills to effectively convey information and engage learners.
• Interpersonal skills: Ability to build rapport, establish credibility, and effectively interact with employees at all levels of the organization.