Hours: 40 hours per week, including alternate weekends
On-Call Requirement: One night per week
Salary: Competitive – Based on experience
Holiday: 28 days per year (including bank holidays)

OVERVIEW:

Acklams Coaches is seeking a reliable, detail-oriented and organised individual to join our operations team as a Coach Operations Administrator & Support. This is a varied role supporting both the operational and financial aspects of the business. You will play a key part in ensuring smooth day-to-day operations, accurate bookings, and administrative efficiency across the company.

KEY SKILLS & ATTRIBUTES:

• Strong organisational and multitasking skills
• Excellent attention to detail
• Good communication
• Confident using Microsoft Office (especially Excel, Outlook, Word)
• Experience in an administrative, operational, or customer service environment (transport industry experience is a bonus)
• Self-motivated with a proactive approach

ON-CALL DUTIES:

• Be on call one night per week to assist with operational queries or urgent issues that may arise outside of office hours.