JOB SUMMARY

We are seeking a dedicated and experienced Coffee Shop Manager to oversee the daily operations of our coffee shop. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires effective team management, ensuring food safety standards, and maintaining a welcoming environment for both customers and staff.

QUALIFICATIONS

• Proven experience in restaurant management or a similar role within the food service industry.
• Strong leadership skills with the ability to inspire and guide a team effectively.
• Familiarity with POS systems and cash handling procedures.
• Knowledge of food safety standards and best practices in food preparation.
• Excellent communication skills, both verbal and written.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Previous experience in interviewing and training staff is preferred.
• A passion for coffee culture and customer service excellence is highly desirable.
  Join us in creating an inviting atmosphere where our customers can enjoy their favorite beverages while being served by a motivated team!
  Job Types: Full-time, Part-time, Permanent, Fixed term contract, Apprenticeship
  Contract length: 3 months
  Pay: $36,452.70-$62,663.39 per year
  Expected hours: 40 per week

Additional pay:

• Bonus pay
• Commission pay
• Tips

Benefits:

• Profit sharing
• Stock options

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• On call
• Overtime
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Hospitality: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (preferred)

Work Location: In perso

• Manage daily operations of the coffee shop, ensuring smooth workflow and high-quality service.
• Lead, train, and motivate staff to deliver excellent customer experiences.
• Oversee inventory management, including ordering supplies and maintaining stock levels.
• Implement food safety protocols and ensure compliance with health regulations.
• Handle cash management, including operating the POS system and reconciling daily sales.
• Assist in hiring and interviewing new staff members to build a strong team.
• Develop and maintain relationships with customers to encourage repeat business.
• Create schedules for staff to ensure adequate coverage during peak hours.
• Collaborate with the team to develop new menu items and promotions.