Coles NSW Team Leader at CGLRS

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Merchandising, Team Leadership, Time Management, Client Communication, Problem Solving, Coaching, Feedback, Resilience, Prioritization, Decision Making, Relationship Building, Performance Management, KPI Compliance, Store Visits, Ad Hoc Management

Industry

Marketing Services

Description

Company Description Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Job Description Immediate start! Creative Activation is on the lookout for superstar retail Team Leader to join our dedicated team for our client, Coles, as part of the CRT team. Merchandising experience preferred however, the right attitude is essential! You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing. If you are an independent and driven individual with the ability to prioritise tasks and manage time effectively, we want to hear from you! Benefits: Competitive Salary + Car allowance Monday to Friday full time role Work close to home Great team culture and opportunities for career progression Ongoing training and development Employee Recognition Program To be successful in this role, you’ll need to: Consistently sets the standard for behaviour with own actions and example Makes well considered, informed decisions and follows through decisively with actions Prioritises tasks and manages time effectively to drive personal productivity Assists with ad hoc management / client requests where needed (store visits / follow up Manages client queries with urgency and is thorough and professional in follow up and communication Displays resilience and perseverance when confronted by challenges and setbacks Radiates positivity to influence, build and drive effective relationships Take responsibility for the overall performance and executional standards of your State field team of merchandisers Be the first escalation point for any store or client related field issues and resolve issues impacting KPI compliance in a timely manner Ensure all tools and coaching is delivered to the team, in line with program guidelines, to develop a high-performance culture and enable the team to complete their reporting duties to the level required. Manage staff underperformance constructively and effectively in line with company policy and procedures Provide team members with regular feedback, monitoring and coaching, using remote management tools (phone, email, Dashboard, coaching module) Ensure a strong PURPLE culture is fostered within your state Key Performance Indicators (KPIs) Store execution compliance Call coverage Team retention Client satisfaction Reporting/feedback accuracy Adherence to timelines This role is available to start ASAP! Due to the high volume of applications, only shortlisted candidates will be contacted.

Responsibilities

The Team Leader will oversee the performance and execution standards of the state field team of merchandisers, ensuring compliance with client requirements. They will also manage client queries and provide coaching and feedback to team members.