• We will only be considering Australian Citizens and Permanent Residents for this role*
  Collaboration Specialist
  At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.
  We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
  In your role, you will facilitate the delivery of managed services and technical support for Collaboration technologies in accordance with the contracted service level agreements. You will work with Optus customers, internal stakeholders and vendors to provide technical support and assist with incident and change management. 
  This role is accountable for delivering brilliant service to multiple enterprise customers across key technologies including Microsoft Teams, Cisco Webex and CUCM, AudioCodes and Oracle SBCs. A strong vendor management focus is key in this role, working closely with various vendors, driving the right outcomes for our customers.
  As a Collaboration Specialist this role will provide mentoring and assistance to other Collaboration specialists and Collaboration support advisors within the team to fill any knowledge gaps and provide guidance for complex problems.

Please refer the Job description for details