Collaboration Specialist - Power Platform & Co-Pilot SME Administrator at Kyndryl Canada Limited

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Power Platform Administration, Microsoft Copilot, Dataverse, Power Apps, Power Automate, ALM Governance, DLP Policy Design, Azure DevOps, Copilot Studio, AI Builder, Azure AD, Entra ID, CI/CD Pipelines, Infrastructure Planning, Platform Security, Technical Documentation

Industry

IT Services and IT Consulting

Description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Key Responsibilities ¨Platform Administration & Operations ¨Security, Governance & Compliance ¨Application Lifecycle Management (ALM) ¨Automation & Integration ¨Copilot & AI Enablement Detailed Description 4–8+ years Power Platform, enterprise admin, CoE or platform ownership experience Administer Microsoft Power Platform environments (Development, Test, Pre‑Prod, Production) Manage Dataverse environments, capacity, and performance Configure environment strategies, policies, and lifecycle management Monitor platform health, service limits, and usage metrics Manage upgrades, feature rollouts, and service changes Implement and manage DLP (Data Loss Prevention) policies Configure environment‑level and tenant‑level security controls Manage access roles, security roles, and permissions within Dataverse Ensure compliance with organisational security, data, and regulatory standards Support audit readiness and compliance reviews Implement and manage ALM strategies using Pipelines, Azure DevOps, or GitHub Support solution packaging, deployment, rollback, and versioning Enforce best practices for solution management and environment isolation Enable CI/CD pipelines for Power Apps and Power Automate Administer and govern Power Automate cloud and desktop flows Monitor and troubleshoot business‑critical automations Manage connectors, custom connectors, and API integrations Support integration with Microsoft 365, Azure services, and third‑party systems Administer Copilot features across Power Platform Govern usage of AI Builder and Copilot Studio Enable and monitor AI solutions while ensuring responsible AI usage Support adoption of intelligent automations and AI‑driven apps Provide Level 3 support for platform‑related issues Act as SME for Power Platform admin and governance topics Support makers with best practices, troubleshooting, and standards Create admin documentation, SOPs, and operational runbooks Collaborate with architects, security teams, and business stakeholders Required Technical Skills (Advanced) Power Platform Admin Centre Power Apps (Canvas, Model‑Driven) Power Automate (Cloud & Desktop) Dataverse administration DLP policy design and implementation Environment & capacity management Solution & ALM governance Copilot Studio & AI Builder (admin perspective) Azure AD / Entra ID integration Power Platform Pipelines / Azure DevOps Monitoring & troubleshooting Certifications PL‑900 – Power Platform Fundamentals PL‑400 – Power Platform Developer Associate (admin‑plus role) PL‑600 – Power Platform Solution Architect (optional / advanced) Relevant Microsoft Security or Azure fundamentals certifications Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience • Deep expertise within specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) • Enterprise IT application experience • Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain • In-depth knowledge of Windows and Linux Operating Systems • Must have experience driving for engineering solutions and working across teams • Extensive experience and judgment to plan and accomplish goals • Ability to apply general rules to specific problems to produce conclusions and responses. • Ability to communicate effectively, both verbal and written • Strong process improvement experience Preferred Technical and Professional Experience Key Responsibilities ¨Platform Administration & Operations ¨Security, Governance & Compliance ¨Application Lifecycle Management (ALM) ¨Automation & Integration ¨Copilot & AI Enablement Detailed Description 4–8+ years Power Platform, enterprise admin, CoE or platform ownership experience Administer Microsoft Power Platform environments (Development, Test, Pre‑Prod, Production) Manage Dataverse environments, capacity, and performance Configure environment strategies, policies, and lifecycle management Monitor platform health, service limits, and usage metrics Manage upgrades, feature rollouts, and service changes Implement and manage DLP (Data Loss Prevention) policies Configure environment‑level and tenant‑level security controls Manage access roles, security roles, and permissions within Dataverse Ensure compliance with organisational security, data, and regulatory standards Support audit readiness and compliance reviews Implement and manage ALM strategies using Pipelines, Azure DevOps, or GitHub Support solution packaging, deployment, rollback, and versioning Enforce best practices for solution management and environment isolation Enable CI/CD pipelines for Power Apps and Power Automate Administer and govern Power Automate cloud and desktop flows Monitor and troubleshoot business‑critical automations Manage connectors, custom connectors, and API integrations Support integration with Microsoft 365, Azure services, and third‑party systems Administer Copilot features across Power Platform Govern usage of AI Builder and Copilot Studio Enable and monitor AI solutions while ensuring responsible AI usage Support adoption of intelligent automations and AI‑driven apps Provide Level 3 support for platform‑related issues Act as SME for Power Platform admin and governance topics Support makers with best practices, troubleshooting, and standards Create admin documentation, SOPs, and operational runbooks Collaborate with architects, security teams, and business stakeholders Required Technical Skills (Advanced) Power Platform Admin Centre Power Apps (Canvas, Model‑Driven) Power Automate (Cloud & Desktop) Dataverse administration DLP policy design and implementation Environment & capacity management Solution & ALM governance Copilot Studio & AI Builder (admin perspective) Azure AD / Entra ID integration Power Platform Pipelines / Azure DevOps Monitoring & troubleshooting Certifications PL‑900 – Power Platform Fundamentals PL‑400 – Power Platform Developer Associate (admin‑plus role) PL‑600 – Power Platform Solution Architect (optional / advanced) Relevant Microsoft Security or Azure fundamentals certifications Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

Responsibilities

Administer and govern Microsoft Power Platform environments, including Dataverse, Power Apps, and Power Automate, while ensuring security and compliance. Lead the enablement and governance of Copilot and AI solutions to drive intelligent automation across the organization.