Colleague Financial Aid Consultant (must have Ellucian Colleague experience at Ellucian
Remote, Oregon, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Aug, 25

Salary

0.0

Posted On

08 May, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Operations, Customer Satisfaction

Industry

Information Technology/IT

Description

About Ellucian:
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian’s AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian’s innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Responsibilities

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity:
Are you an experienced higher education consultant and experienced with Colleague by Ellucian? Do you have experience working in the Financial Aid office and supporting Colleague Financial Aid? Are you interested in a career delivering innovative solutions that will transform Higher Ed? If you answered yes, then we should talk!

As a Colleague Financial Aid Consultant, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success. This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution. The Consultant works with customers on assigned projects to identify solutions to business and functional problems. Additional activities include:

  • Executing and completing assigned projects within the time and scope negotiated with the customer
  • Evaluating existing business processes and procedures, making recommendations for improvement
  • Implementing systems and proof of concepts that best fit the customer’s needs
  • Ensuring customer satisfaction until the project is complete.

The successful candidate will possess a strong functional understanding of the Financial Aid Module and an overall understanding of Ellucian’s broad portfolio of solutions. Additional knowledge of touch points to the Financial Aid module is a plus.
Higher education customers are transforming into modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their business office including transformation to SaaS solutions and ensure successful adoption of these solutions.

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