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Collection Agent at Dunham & Jones, Attorneys at Law, P.C.
Fort Worth, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collecting Balances, Negotiating Payment Plans, Collecting Payments, Logging Contact Attempts, Updating System, Compliance, Bilingual, Customer Service, Telemarketing, Debt Collection

Industry

Law Practice

Description
Duties and Responsibilities include: · Collecting Balances · Negotiating payment plans · Collecting payments via credit card or direct debit via phone. · Logging every contact attempt and the outcome of the contact. · Updating system when debts are satisfied. · Review all applicable rules and practice standards to ensure compliance. Education: · High school diploma or GED required. Qualifications: · Bilingual (English and Spanish) is preferred but not required. · 1 year of sales, customer service or telemarketing experience is preferred but not required. · Previous debt collection experience is preferred but not required.
Responsibilities
The Collection Agent is responsible for collecting balances, negotiating payment plans, and processing payments via phone. They must log every contact attempt and update the system when debts are satisfied while ensuring compliance with applicable rules and standards.