ANNOUNCEMENT NUMBER: 0925-33

Kitsap Regional Library is looking for a highly motivated and team orientated individual to provide superior leadership, supervisory and organizational skills in the CTS department. This position is responsible for planning and organizing workflow, supervising employees, and leading strategic development of policies and services. This position reports to the Chief Financial and Operating Officer.
The beautiful Kitsap Peninsula is located directly across from the vibrant city of Seattle and is easily reached by a state ferry system that offers regularly scheduled ferry runs between Seattle and either Bainbridge Island, Bremerton or Kingston to the north. The Kitsap Peninsula is in close proximity to the Olympic Peninsula and the Olympic National Forest and serves as a popular destination for all types of outdoor recreation activities, including hiking, camping, kayaking, scuba diving and boating. We enjoy over 200 miles of accessible shoreline.

GENERAL DESCRIPTION

Leads and directs the operations and activities of the Kitsap Regional Library Collection and Technical Services department including system-wide Collection Development (selection, acquisitions, cataloging, processing, and distribution), Management, and Maintenance and Interlibrary Loan; responsible for the strategic development and maintenance of Library collections, resources and related services and activities; oversees development and implementation of departmental policies, plans, and procedures that achieve Library goals and objectives responsive to community needs; participates in system-wide planning; evaluates community needs and trends; manages and maintains vendor relationships; addresses and resolves patron inquiries and complaints; represents the Library to the community; and supervises assigned personnel.

QUALIFICATIONS AND EXPERIENCE

Master of Library Science Degree from an American Library Association accredited school and Washington State certification as a librarian, or comparable education and experience that demonstrates the ability to perform the job, plus a minimum of three years professional library experience, including at least two years of progressively responsible experience in collection development and/or technical services activities.

Two years experience in the management or supervision of a workgroup.

• A resume and cover letter are required for all positions and may be uploaded or copy/pasted and submitted with your application.

KNOWLEDGE, SKILLS AND ABILITIES:

• Public library operations, programs, and services
• Collection Services policies, procedures, and service standards
• Current trends and developments in the library and publishing fields and in collection management and technical services
• Collection acquisition, development, and maintenance principles and practices
• Technical services, cataloging and processing principles and practices.
• Library technology and electronic resource management
• Customer service standards and protocols
• Preparing and administering budgets
• Supervisory principles, practices, and methods
• Demonstrating management-level leadership
• Leading, supervising and developing staff and teams in a collaborative, customer-focused environment
• Managing relationships between customers and suppliers and collaborating successfully with departments and staff in a team-based environment
• Analyzing data, processes and procedures, applying judgment in determining options and implementing solutions; using evidence in decision making and problem solving
• Establish effective working relationships with staff, the public and peers.
• Critical thinking and problem solving in meeting the needs of customers.
• Fiscal responsibility in thought and action
• Efficiency in decision making and prioritization with operational and procedural concerns.
• Maintaining and upholding confidentiality and privacy rights
• Effective organizational skills, including ability to multitask and manage multiple projects at the same time; adaptability to changing priorities to meet demands of the Library.
• Professional and effective written, oral and online communication with ability to readily adapt to diverse people and situations; active listening; facilitating communication across departments and locations.
• Comprehensive knowledge of current cataloging and classification standards

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Most of the work is carried out within a generally accessible, safe, indoor environment. While performing the duties of this job, the incumbent must be able to communicate with staff and vendors, as well as identify and organize library data based on small-print numbers and alphabetical characters; and operate computers for extended periods of time.

ESSENTIAL FUNCTIONS

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.

DUTIES:

• Creates a patron-driven, collaborative, positive, productive and professional environment that delivers high-quality, effective collections and services that are responsive to the needs of customers and community.
• Oversees and directs department operations to ensure operational efficiency, high quality service delivery, and excellent customer service.
• Contributes to strategic, long-range and operational planning, program development and evaluation, resource development, budgeting, staff planning and development and allocation of resources in support of the library’s mission and goals.
• Directs the development and implementation of departmental priorities, plans, policies and procedures; develops annual and multi-year goals and objectives and monitors and reports completion progress.
• Provide leadership in the development, recommendation and implementation of collection development policies and procedures, including collection criteria and budget guideline to support a collection responsive to the mission, roles and objectives of the library.
• Evaluates the Library’s collection service needs and ensures department services, priorities and materials align and supports the Library’s vision, goals, initiatives, projects and branch service plans.
• Develop and maintain effective lines of communication within the department and collaborative relationships with other library departments, branches, and divisions.
• Coordinates with other departments in planning, developing, and maintaining efficient workflow among departments, branches, and divisions.
• Analyzes system service requirements and recommends changes to improve operational efficiency and/or better serve the needs of the patron.
• Oversee cataloging and classification of library materials.
• In collaboration with the Circulation and Systems Coordinator, share responsibilities for the maintenance and enhancement of bibliographic data within the Integrated Library System (ILS)
• Responsible for the administration and use of the acquisitions, cataloging and serials modules of the ILS
• Experience in working with integrated library system and discovery layer software to manage and facilitate positive patron experience with the digital catalog and with deep level knowledge of ILS customization and SQL, develop analytic tools to help enhance CTS operations and train others as needed.
• For building projects, remodels or relocations that affect materials shelf space, collaborate with affected department, branch, division and/or external staff to create plans for collection shelving, placement and/or moves.
• Develops and administers the department’s budget to support strategic goals of the library and the needs of the community; monitors and authorizes expenditures.
• Hires, trains, supervises, coaches, disciplines, and evaluates the performance of personnel and consultant staff; ensures staff compliance with Library and departmental policies, procedures, and service standards.
• Responds to public and staff inquiries and facilitates the timely resolution of issues.
• Represents the Library to and interacts with community groups, outside organizations, and the public; builds and maintains positive community partnerships.
• Manages vendor relationships and contractual agreements.
• Stays apprised of contemporary issues, trends and developments in collection and technical services, publishing and public library services; able to assess their relevance and apply to the library as appropriate.
• Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library management.
• Accurately communicates the Library’s policies to staff and members of the public in all job-related contacts.
• Positively reflects Kitsap Regional Library’s mission, vision, and values to members of the public and staff.
• Performs other duties as assigned or required.