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Collection Assistant Manager at TAMPA BAY FEDERAL CREDIT UNION.

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Team Coordination, Performance Management, Training, Documentation Review, Compliance, Account Management, Trend Analysis, Reporting, Charge-off Review, Record Maintenance, Bankruptcy Documentation, Communication, Problem Solving, Customer Service, Leadership

Industry

Financial Services

Description

As the Collections Assistant Manager, you will supervise and coordinate the day-to-day activities of the collection team. This role allocates work assignments and reviews work for thoroughness and accuracy. Assists and trains staff. Reviews documentation to ensure compliance with institution policy. May work with mortgage, credit card, or installment loan accounts. Collections Assistant Manager Job Responsibilities: * Sets performance goals for staff, oversees progress, and manages departmental flow to ensure established standards are consistently met * Leads monthly performance conversations and completes annual performance reviews for direct reports * Works escalated accounts and communications and approves modifications * Reviews and analyzes collection team trends, reporting results to management and recommending corrective strategies * Leads monthly charge-off review meetings with Collection Manager to assess loss trends and forecast upcoming charge-offs, delinquency ratios, and balances * Prepares, maintains, and ensures the accuracy of required records and reports, including charge-off recommendations, month-end processes, loan servicing, and payment modifications * Ensures appropriate and complete documentation for bankruptcy accounts and accounts place with collection agencies and legal counsel Collections Assistant Manager Experience: * Two to Five years of collections or related experience, including time spent in preparatory positions * Previous supervisor/management experience required Collections Assistant Manager Education: * A high school degree or GED required Collections Assistant Manager Schedule: * Exempt: Monday through Friday (9am – 6pm) Great Benefits Package!

Responsibilities

The Collections Assistant Manager supervises the collection team, allocates work assignments, and ensures compliance with institutional policies. They also lead performance reviews and analyze trends to recommend corrective strategies.