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Collection Manager at Cartrack

Kecamatan Setiabudi, Jakarta, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Leadership, Communication, Negotiation, Organizational Skills, Solution-Oriented, Team Management, Performance Management, Excel

Industry

Software Development

Description

Job Summary We are a global smart mobility SaaS company serving over 2 million subscribers across 23 countries. We are seeking a Collections Manager to lead our collections operations, drive performance, and enhance departmental efficiency. Responsibilities Drive improvements in collection strategies and operational efficiency. Supervise the collections call center and ensure targets are consistently achieved. Handle recruitment, training, and day-to-day management of the team. Review and approve credit notes, refunds, and ensure adherence to company policies. Generate reports and forecasts to support business decisions. Track team productivity and manage performance-related matters. Approve monthly leave, overtime, and incentives. Coordinate with other departments to ensure seamless operations. Requirements Bachelor’s degree in a relevant discipline. Prior experience as a Collections Manager, preferably in B2B. Strong analytical skills with advanced Excel knowledge. Proven leadership, communication, and negotiation skills. Organized, solution-oriented, and capable of managing multiple priorities.

Responsibilities

The Collections Manager will drive improvements in collection strategies and operational efficiency while supervising the collections call center. They will also handle recruitment, training, and day-to-day management of the team.