Collection Manager at Power International Holding

, , Iraq -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

0.0

Posted On

06 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt Collection, Team Management, Negotiation, Collection Software, Analytical Skills, SAP, ERP, Compliance, Relationship Management, Financial Analysis, Dispute Resolution, Strategic Planning

Industry

Holding Companies

Description

Job Summary The Collection Manager manages the collection activities of an organization, ensuring timely and effective recovery of outstanding debts. They are responsible for developing collection strategies, policies, and procedures to maximize collections while minimizing delinquencies and write-offs. Additionally, the Collection Manager plays a key role in managing relationships with clients, customers, and third-party collection agencies, negotiating repayment terms and resolving disputes. They also analyze collection data and performance metrics to identify trends, assess the effectiveness of collection efforts, and make recommendations for improvement Job Responsibilities 1 Develop and implement collection strategies to maximize the recovery of outstanding debts while minimizing losses. Oversee a team of collection agents, providing guidance, training, and support to ensure effective collection efforts and adherence to policies and procedures. Monitor the performance of collection agents, setting targets and goals, and conducting regular performance reviews to drive productivity and efficiency. Analyze delinquency trends, identify root causes of non-payment, and implement corrective actions to improve collection results. Manage relationships with clients, customers, and third-party collection agencies, negotiating payment arrangements, and resolving disputes to facilitate debt recovery. Develop and maintain collection policies, procedures, and workflows to ensure compliance with regulatory requirements and industry best practices. Utilize collection software and tools to track accounts, automate collection activities, and generate reports to assess collection performance. Provide regular reports and updates to senior management on collection activities, performance metrics, and key trends. Develop and maintain relationships with internal stakeholders, such as finance, legal, and customer service teams, to facilitate effective debt recovery processes. Stay informed about changes in collection laws, regulations, and industry trends, and implementing necessary updates to collection strategies and processes accordingly. Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills Extensive knowledge of debt collection laws, regulations, and industry best practices to ensure compliance and effectiveness in debt recovery efforts. Strong leadership and team management skills are essential for effectively leading and motivating a team of collection agents to achieve collection targets. Excellent communication and negotiation skills are vital for interacting with debtors, clients, and third-party collection agencies to negotiate repayment terms and resolve disputes. Proficiency in collection software and tools enables efficient tracking of accounts, automation of collection activities, and generation of reports for analysis and decision-making. Analytical skills are important for analyzing delinquency trends, identifying areas for improvement, and implementing strategies to optimize debt recovery processes. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.Job Experience Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plusCompetencies ResilienceQualityLeadershipMerchandising Mix L3Real Estate Knowledge L3Real Estate Negotiating L3AgilityRelationship Management L3AI FluencyTenant management skills L3Education Bachelor's Degree in Business Administration or any related field

Responsibilities

The Collection Manager is responsible for developing and implementing strategies to maximize the recovery of outstanding debts while minimizing losses. They oversee a team of collection agents and manage relationships with clients and third-party agencies to resolve disputes and negotiate repayment terms.