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Collection Officer at Madi International
Muscat, Muscat Governorate, Oman -
Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Accounts Receivable Management, Payment Collection, Reconciliation, Credit Risk Monitoring, Reporting, Documentation, Customer Relationship Management, Invoicing, Payment Agreements, Creditworthiness Assessment, Escalation, Cash Forecasts, Dispute Resolution

Industry

Cosmetics

Description
The Collection Officer is responsible for managing accounts receivable, ensuring timely collection of outstanding payments, and maintaining positive relationships with customers. The role supports cash flow management, minimizes credit risk, and ensures adherence to the companys credit policies. Responsibilities: Accounts Receivable Management Monitor outstanding customer balances and aging reports. Ensure timely follow-up on overdue invoices. Maintain accurate records of collections and payment agreements. Payment Collection & Reconciliation Contact customers via phone, email, or in person to secure payment. Process incoming payments and reconcile against invoices. Coordinate with finance and sales teams to resolve payment discrepancies. Credit Risk Monitoring Assess customer creditworthiness and flag potential risks. Review and enforce credit limits and payment terms in line with company policy. Recommend actions for delinquent accounts, including escalation if necessary. Reporting & Documentation Prepare weekly and monthly collection reports, including overdue analysis and cash forecasts. Maintain accurate records of collection activities and communication with customers. Provide documentation to support audits and management reporting. Customer Relationship Management Build and maintain professional relationships with customers to facilitate smooth collections. Handle customer inquiries and disputes regarding invoices or payments professionally. Collaborate with the sales team to ensure collection strategies are aligned with customer agreements.
Responsibilities
The Collection Officer is primarily responsible for managing accounts receivable, ensuring the timely collection of outstanding payments, and supporting the company's cash flow management. Key duties include monitoring overdue invoices, contacting customers for payment, and processing incoming payments.