Collection Specialist- Accounts Receivable at FIRETRON INC
Stafford, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Collections, Accounts Receivable, Customer Payments, Detail-Oriented, Negotiation, Conflict Resolution, Documentation, Excel, Outlook, Accounting Software, Communication, Organization, Follow-Through, Research, Problem Solving, Team Collaboration

Industry

Fire Protection

Description
Description About the Role We are seeking a skilled Collections Specialist to join our Accounts Receivable team. This position plays a key role in driving timely customer payments, reducing aged receivables, and maintaining strong customer account performance. The ideal candidate is persistent, detail-oriented, and experienced in managing accounts, especially within the safety, construction, or service industries. Primary Responsibilities Make daily, high-volume outbound collection calls and follow-ups. Issue collection notices, past-due statements, and reminder communications. Research and resolve discrepancies, short-pays, unapplied payments, and invoice disputes. Maintain clear, accurate documentation of all customer interactions and collection activity. Identify accounts with chronic delinquency patterns and escalate as necessary. Partner with internal teams (Billing, Sales, Service, etc.) to resolve issues impacting timely payments. Requirements Qualifications 3+ years of AR collections or commercial collections experience required. Experience in the safety, construction, or service industries preferred. Strong verbal communication, negotiation, and conflict-resolution skills. Proven ability to meet collection targets and call-volume expectations. Excellent attention to detail, organization, and follow-through. Proficiency with Excel, Outlook, and accounting software (Sage, or similar). Benefits Comprehensive Medical, Dental, and Vision coverage Paid Time Off and paid company holidays Supportive and professional work environment with opportunities for growth
Responsibilities
The Collections Specialist will make high-volume outbound collection calls and follow-ups, issue collection notices, and resolve discrepancies. They will also maintain documentation of customer interactions and partner with internal teams to address payment issues.
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