QUALIFICATIONS:

• Bachelor’s degree in Finance, Business, or related field preferred.
• Prior experience in collections, customer service, or a related financial role preferred.
• Strong negotiation and communication skills.
• Ability to handle difficult conversations professionally.
• Proficiency in Microsoft Office (especially Excel).
• Familiarity with accounting software or collections systems.
• Attention to detail and excellent organizational skills.
• Knowledge of debt collection laws and practices is a plus.

Education:

• Bachelor’s (Required

Experience:

• Collection: 1 year (Required)
• Accounting: 1 year (Required

• Monitor and review customer accounts to identify outstanding debts.
• Contact customers via phone, email, or letters to remind them of overdue payments.
• Negotiate repayment plans or settlements within company guidelines.
• Maintain detailed and accurate records of collection activities.
• Investigate and resolve any billing discrepancies or disputes.
• Escalate delinquent accounts to the appropriate level when necessary.
• Ensure compliance with all legal regulations and internal policies.
• Provide regular reports on collection status to management.
• Collaborate with other departments (e.g., Sales, Customer Service) to resolve customer issues.
• Recommend accounts for legal action or write-off when necessary.
  Job Types: Full-time, Permanent
  Pay: Php18,000.00 - Php20,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental Pay:

• 13th month salary
• Overtime pay

Education:

• Bachelor’s (Required)

Experience:

• Collection: 1 year (Required)
• Accounting: 1 year (Required)

Location:

• Pasig (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In perso