Collections & Accounts Receivable Specialist at R+L Carriers

Ocala, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Collections, Freight Billing, Customer Communication, Dispute Resolution, Negotiation, Excel, Attention to Detail, Credit Management, Risk Management, Organizational Skills, Analytical Skills, Transportation Industry Knowledge, TMS Software, Accounting Software, Billing Accuracy

Industry

Truck Transportation

Description

Key Responsibilities Collections & Accounts Receivable Post and reconcile payments (ACH, wire, check) Maintain accurate AR aging reports Proactively follow up on past-due freight invoices Communicate with customers, brokers and third-party logistics providers (3PLs) Resolve short pays, chargebacks, and billing disputes Negotiate payment timelines when necessary Escalate high-risk or severely delinquent accounts Documentation & Compliance Review bills of lading (BOLs), PODs, accessorial charges, and rate confirmations for billing accuracy Ensure compliance with contract terms and customer agreements Maintain organized records for audit and company review Credit & Risk Management Review creditworthiness of customers, brokers and third-party logistic providers Monitor Days Outstanding and recommend credit holds when needed Work closely with Customer Service and Operations regarding customers on credit hold Collaboration Coordinate with Dispatch, Operations, and Pricing teams to resolve billing discrepancies Provide feedback to improve billing accuracy and reduce revenue leakage Support month-end close and reporting Qualifications 2+ years of Accounts Receivable and/or Collections experience Transportation, trucking, or logistics industry experience preferred (reefer/cold chain a plus) Familiarity with freight billing, accessorial charges, and customer payment processes Experience with TMS or accounting software (e.g., McLeod, TMW, QuickBooks, SAP, etc.) Strong Excel skills Excellent communication and negotiation skills High attention to detail and ability to manage high invoice volume Preferred Skills Exceptional dispute resolution and organizational skills Knowledge of fuel surcharge calculations Understanding of detention and layover billing practices Ability to manage high-volume customer accounts Key Competencies Detail-oriented and process-driven Assertive but professional communicator Strong follow-up and persistence Ability to work in a fast-paced, deadline-driven environment Analytical mindset with focus on improving cash flow Performance Metrics Reduction in Days Outstanding Aging over 60/90 days Invoice accuracy rate Dispute resolution turnaround time Collection effectiveness index (CEI)

Responsibilities

The Collections & Accounts Receivable Specialist is responsible for posting and reconciling payments, maintaining accurate accounts receivable aging reports, and proactively following up on past-due freight invoices. This role also involves resolving billing disputes and ensuring compliance with contract terms.