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Collections Administrator at Love Finance

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

24500.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organised, Proactive, Administration Skills, Organisational Skills, Communication Skills, Numerical Ability, Microsoft Excel, Microsoft Outlook, Attention to Detail, Time Management, Teamwork

Industry

Financial Services

Description

Collections Administrator Hours: 37.5 per week, Monday–Friday Location: Office Based Salary: £24,500 We are looking for an organised and proactive Collections Administrator to join our busy Collections team. This role requires good administration skills and strong organisational skills. You will support the credit control process, help ensure timely payment collection, and contribute to maintaining positive customer relationships. It’s an excellent opportunity for someone looking to develop their career and potentially progress into a Credit Controller role. Key Responsibilities Provide administrative support to the Credit Controller across all collections activities. Maintain clear, accurate, and up-to-date records of customer communication and payment status. Handle inbound telephone and email enquiries, delivering prompt, professional, customer-focused responses. Accurately allocate customer payments and update account information. Assist in following up overdue accounts via phone and email. Maintain and update the Loan Management Database. Perform general administrative duties to support the wider Collections team. Complete additional tasks as directed by the Head of Collections. Skills & Experience Self-motivated with a proactive approach to work. Strong verbal and written communication skills. Good numerical ability and confidence working with figures. Proficient with Microsoft Excel and Outlook. Exceptional attention to detail and accuracy. Ability to work effectively both independently and as part of a team. Excellent organisational and time-management skills. If you’re a driven individual with a keen eye for detail and an interest in credit control, we’d love to hear from you. This role offers the potential to grow into a Credit Controller position.

Responsibilities

The Collections Administrator will provide administrative support to the Credit Controller and maintain accurate records of customer communication and payment status. They will also handle inquiries, allocate payments, follow up on overdue accounts, and perform general administrative duties.