Collections Advisor - Telematics - Valencia at Radius Limited

Paterna, Valencian Community, Spain -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Cash Collection, Accounts Receivable, Customer Service, Communication, Organizational Skills, Time Management, Attention to Detail, Problem Solving, Stakeholder Management, Financial Targets, Customer Retention, Process Improvement, Entrepreneurial Mindset, Positive Attitude, Stress Management

Industry

Business Consulting and Services

Description

Company Description We are an ambitious and forward-thinking global company that builds transformative solutions for our customers to deliver best-in-class technology, connectivity and sustainable mobility solutions. We support our customers with a range of products and services that meet their needs. Since 1990, our ambition has never wavered. Our vision and commitment have allowed us to venture into new markets with confidence and always be at the forefront. Our mission is to help companies of all sizes adapt to the future and take advantage of the opportunities that change brings. This is where you come in. We are consolidating our growth path. We are proud to be at the forefront of technological innovation and invite you to join us on this journey. Job Description Due to ongoing growth, Radius is looking for a Collections Advisor to join our team servicing Telematics customers in Valencia. The Collections Advisor will be responsible for managing receivables within our Telematics business unit to include driving cash collection, minimising arrears and creating a key account and manual payer processes to improve customer experience. The role holder will have direct responsibility for collections across multiple sales ledgers. This role will suit an experience Collections Advisor with an entrepreneurial and commercial mindset, capable of rolling-up their sleeves, driving change and building new capability within a rapidly growing global Group. The pace of growth and diversification of the Group’s products and services, along with its global footprint, provides significant opportunity for this individual to add real value and take their career forwards, fast. We would love to welcome you to our Valencia office, working hours of Monday-Friday 8:30am – 5:30pm. Your responsibilities day to day will be… Managing a portfolio of clients, making outbound calls and responding to inbound requests to collect outstanding balances; Delivering cash collection and arrears management to achieve financial targets; Ownership Accounts Receivable ledgers within the Telematics Spain Team; Identify risks and issues impacting arrears from daily activities. Suggest and implement policy, process or procedural changes to improve customer journey and increase cash collection; Establish priorities and manage workload to deliver against targets, goals and objectives; Build strong and effective working relationships with stakeholders across the organisation to support the Telematics business with customer retention and financial targets; Take ownership of customer queries to improve DSO and ledger ageing; Own regular ledger reviews with key operational and sales colleagues to ensure compliance with credit policy. Qualifications Qualifications Minimum 2 years of experience in credit collection or a related field. Fluent knowledge of the English language. Good organizational and time-management skills, with strong attention to detail. Experience of achieving challenging targets and driving your own performance. Outstanding communication skills with the ability to operate at all levels internally and externally. A customer focused approach to credit collections, ensuring customers are retained wherever possible. Highly presentable with strong organisational and motivational skills. A ‘can do’ positive attitude and comfortable ‘rolling your sleeves up’. Ability to stay calm under pressure and meet tight deadlines. Ability to continually challenge the status quo and drive continuous improvement in ledger ageing. Additional Information What can you expect of us? A friendly culture that mirrors our proposition to our customers; A fast-growing organisation that defines itself as being agile and innovative; A drive for continuous improvement, which you will be empowered to get behind from day one; A commitment to building a working environment that values inclusivity, innovation, agility, and drive. Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Responsibilities

The Collections Advisor will manage receivables within the Telematics business unit, focusing on cash collection and minimizing arrears. They will also establish processes to improve customer experience and build relationships with stakeholders.