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Collections Agent for a logistics company at Human Quality - HQP

Monterrey, Chiapas, Mexico -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

20000.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual English/Spanish, Communication, Problem-Solving, Organizational Skills, Time Management, Detail-Oriented, Multi-Tasking, Computer Proficiency

Industry

Business Consulting and Services

Description

Collections Agent Job Summary in Monterrey, NL This is a full-time collections agent position in Monterrey, NL that offers a salary between $20,000 MXP per month with benefits including life insurance, meal vouchers, . The work schedule includes weekends and is an 8-hour shift. Responsibilities Review assigned accounts for collection efforts. Make professional outbound calls to collect payments while maintaining good customer relations. Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments. Collect payments according to due dates. Identify reasons for account delinquency and discuss them with account managers. Monitor assigned accounts and collection reports. Follow up on payment arrangements. Send emails to encourage payment on delinquent accounts. Assist with month-end closings and annual financial audits. Complete all tasks accurately and on time. Perform other assigned duties. Qualifications Bilingual English/Spanish required. Enthusiastic, persistent, and confident personality. Proficiency with computers and relevant software. Excellent organizational and time management skills. Strong communication and problem-solving abilities. Detail-oriented and able to multi-task. Bachelor's degree in business administration, accounting, or a related field. At least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred experience with McLeod software). Location : https://nuevosurcentrocomercial.com/directorio/ Torre Banregio Position: Collections Agent – Logistics Company Salary: $20,000 MXN per month Benefits: Above-law benefits, private medical insurance, and grocery vouchers

Responsibilities

The Collections Agent will review assigned accounts for collection efforts and make professional outbound calls to collect payments while maintaining good customer relations. They will also resolve customer billing issues and monitor assigned accounts and collection reports.