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Collections Agent for a logistics company at Human Quality - HQP

Monterrey, Chiapas, Mexico -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

20000.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual English/Spanish, Accounts Receivable, Debt Collection, Problem Solving, Time Management, Communication, Organization, Multi-tasking, McLeod Software, Financial Auditing

Industry

Business Consulting and Services

Description

Collections Agent Job Summary in Monterrey, NL This is a full-time collections agent position in Monterrey, NL that offers a salary between $20,000 MXP per month with benefits including life insurance, meal vouchers, . The work schedule includes weekends and is an 8-hour shift. Responsibilities Review assigned accounts for collection efforts. Make professional outbound calls to collect payments while maintaining good customer relations. Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments. Collect payments according to due dates. Identify reasons for account delinquency and discuss them with account managers. Monitor assigned accounts and collection reports. Follow up on payment arrangements. Send emails to encourage payment on delinquent accounts. Assist with month-end closings and annual financial audits. Complete all tasks accurately and on time. Perform other assigned duties. Qualifications Bilingual English/Spanish required. Enthusiastic, persistent, and confident personality. Proficiency with computers and relevant software. Excellent organizational and time management skills. Strong communication and problem-solving abilities. Detail-oriented and able to multi-task. Bachelor's degree in business administration, accounting, or a related field. At least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred experience with McLeod software). Location : https://nuevosurcentrocomercial.com/directorio/ Torre Banregio Position: Collections Agent – Logistics Company Salary: $20,000 MXN per month Benefits: Above-law benefits, private medical insurance, and grocery vouchers

Responsibilities

The agent is responsible for managing assigned accounts to collect payments and resolve billing issues while maintaining positive customer relations. They must monitor delinquency reports, follow up on payment arrangements, and assist with financial audits.